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    • By lgoledtv
      After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins.
      Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins.
      Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
       
    • By Marko D
      Subtitles as well as all html elements beside video disappear on every website after 2 minutes. The only way to bring them back is to activate cursor with magic remote. This started happening around the beginning of July when new LG browser update rolled out. I managed to get around this by resetting TV to factory settings and evading browser update. This worked until 23rd of July when Web OS update came along . Thinking that problem might be solved i installed it. Turns out this update just integrated this browser error into the OS and now even after resetting to factory the problem cant be avoided. LG had just made the error which could be evaded by downgrading browser mandatory instead of fixing it. This is disgrace. If I had a company with 5 employees the update with error would have never entered circulation and even if it did I would not issue another update which would make error impossible to evade. LG has only billions of dollars and tens of thousands of employees and they do not notice such a major problem even after they have been informed by the users.
    • By dellleeds
      some times when i watch a movie that requires subtitles i get strange symbols on the screen or may be not symbols just a diffrent language ,,in the subtitles settings code page why is there no english language to set my subs to,,
    • By rami zapi
      Hi all, i have 2018 LG webOS TV UK6540ptd , my tv and laptop both connected to same wifi. when i try connect my laptop for screen share this message come up to LG TV. 
      request screen sharing to your tv - Decline  unable to connect for screen share
      my laptop is windoes 10   64 bit
      anyone can help me fix this issue.
    • By Siham
      I have LG smart TV i activated prime video app and I found for all movies  there is no Arabic subtitles , while in phone app the Arabic subtitles for the same movies are there, so why app in smart TV has no Arabic subtitles ?
      and how i can fix this if it is related to TV sittings?
       
       






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