Urgent BUG on OLED48A1PTA: Please add an option in "media player" (for NAS shared media) to avoid generating previews which takes foreverBy Xuancong Wang
I have two LG TVs, 65SM8600PTA and OLED48A1PTA respectively. Both are connected to the same NAS router via LAN cable. Both can enter the NAS folder containing my Chinese drama series collection.
65SM8600PTA can play everything smoothly. OLED48A1PTA always stucks at loading the drama series folder (which contains ~60 video files, each video is in the size range 400MB-2GB) for very long time, >3 minutes. Upon clicking into the last layer folder, the spinner spins for very long time while attempting to regenerate previews for this and parent folders. So if there is an option to skip generating video/image previews, then listing folder content can complete much faster, and then that will solve the problem.
I would like request this additional option for OLED48A1PTA to skip generating preview so that NAS video list can show up quickly.
OLED48A1PTA is bought from Shopee recently under 15-day-free-return policy, if you can push an update before 2022-02-10 that solves this problem, I will accept the product. Otherwise I will raise a return-and-refund request because the OLED screen also has vertical strip issue when displaying grey background.
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Anyone else experiencing this? With an app open, if I hit the home button and return to the Home Screen that app relaunches on its own within a few seconds. The two that I have experienced this with so far are Disney+ and LG Channels. I saw a post where users were experiencing this with Sling and had no resolution to the problem. WebOS version number 03.25.11. It is very annoying and makes the experience using WebOS horrible.
Hi, I'm curious if anyone else is seeing this annoying new behaviour.
I have my SKY Q box on HDMI1 and have become accustomed to switching back from Netflix (or any other app for that matter) by having HDMI1 assigned to button "1" using the Quick Access feature. In the last week though, this feature has stopped working properly. If I am in Netflix and I press the "1" button, nothing happens (as expected). If instead I hold down the "1" button to switch to SKY I get a pop up that says this: "Do you want to add Netflix to [Quick Access 1]?". If I then hold down the "0" button, the 3x3 grid "EDIT QUICK ACCESS" pop-up appears and I can clearly see my SKY Q/HDMI 1 in the top left grid position (button "1")!!!
If I then switch via the Home button to HDMI1 and remove HDMI1 from Quick Access (via the EDIT QUICK ACCESS pop up), I can then re-add it by holding down 1 or from within the pop-up. Now, if I go into Netflix and then hold down 1, my TV does (correctly) switch to HDMI1. Hurrah! If however I turn my TV off and back on, then go to Netflix, then hold down "1", I am back to square one with the question "Do you want to add Netwflix to [Quick Access 1]?"......Grrrr!!!
I have tried switching the TV off at the wall, leaving for 10 seconds and repowering, which doesn't fix the problem (I don't believe WebOS reboots when you do this). LG appear to have made it a practical impossibility to reboot WebOS via anything other than a factory reset which I don't really want to do as it'll take me too long to get all my settings back to where I have them now. Some blogs suggest that the "User Licence agreement" setting can be changed which forces a reset from within the General tab but I don't see this on my TV (guessing that WebOS interface has changed).
Anyone have any ideas?
By News Reporter
Eun Seok-hyun, president of LG VS Company
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By Eun Seok-hyun, President of LG VS Company
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Hi, since I think yesterday I have an issue with HBO GO - it just shows unsupported device and that is it. According to their website, WebOS 3.5+ should be supported, I have LG uh6107 and in menu it shows SW version 5.60.15, so I think it should be ok.. does anybody have the same issue?