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    • By TimtheToolMan
      We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
      TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to  Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
      Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute,  resetting TV multiple times, setting up remote again, ...
      Error message: Unable to Load User Agreements  A server error has occurred while downloading  the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements  Sorry, but the User Agreements  can't be downloaded at this time…Please check your internet connection and try again later.    No change when trying over five days.
      Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
      Anyone have any ideas.
       
    • By Gopinath Sekar
      Hello,
      I have a 2 year old OLED55C9PTA. The current WebOS is at 6.0 while mine is still at 4.9.5-7. 

      Are we getting the WebOS updates? Is there anyway that I can manually update it to the latest WebOS?
      Thanks!
    • By Nick Payne
      I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.
    • By Alley Cat
      I am currently using this TV only to view internet content.  I am using the built-in wifi and ethernet connections.  But the TV starts up into maximally loud static every time and I haven't found a way around this.  Just about anything else would be better.  It could autodetect and mute the static.  Or it could start into the Apps screen.  Or it could start into my preferred app.  Or it could just start into a blank screen.  Whatever.  Just not loud, loud static.
      I read someone was able to set parental controls to get rid of the cable channels so it didn't start into static but that didn't work for me -- I deleted and locked all static channels but it still starts up into one of them.
      I guess more people have had success giving it an HDMI input and setting that as default -- I can't find the menu item to do that, maybe I need to actually connect an HDMI input? I don't have one readily available.  It seems silly to spend money on an extra streaming box to mostly do things that are built into my $900 TV, because it was designed to blast static on my speakers every time it starts up.
      So -- are there any other possibilities to solve this problem? 
    • By Ron Shaver
      I have the SLING streaming service on all 3 of my LG OLED TVs.  I've updated the SLING app on 2 of them and now have a problem.  Both TVs default to the SLING app when I turn them on.   I am able to watch streaming content but can't exit the SLING app.  This only started happening after I updated the app.  For this reason I did not update the SLING app on my 3rd TV.  Has anyone else had this problem?  Is there a fix?
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