Quantcast
Jump to content


LG Smart TV 'magically' recognizes unrecognizable external WD 4tb drv.. HOW? And why can't windows?


Recommended Posts

OK. I have a 2018 LG Smart TV model OLED65C8PUA.   The TV  'magically' recognizes and (badly) displays/ plays the 2gb of photos, videos and audio residing on my Western Digital 4TB My Passport  external hard drive I have. The problem is the TV is the ONLY device that WILL RECONIZE THE DRV! 8 diffirent computers running from Vista to Win 10 have given me 'DRV (x) is not accessable'. At one time the drv was password protected and it worked fine. The exact password was lost so I tried a number of variations and was able to finally unlock the drv and remove the password  using WD Utilities. It worked for a bit and I was able to copy out a few files using a Surface Pro/ Windows 10  but it stopped and now with that Surface Pro and the other windows machines  I get `D is not accessible. The parameter is incorrect'.  I even put it on a Samsung smart TV - none will read the drv, ONLY THE LG!  The LG also displays the DRV'S volume label and  content filenames as well. 

I want to copy these files before the drive fails as the catch here is the LG seems to produce one or two "unrecognized files' every time I use it and some of these videos are one-of family heirlooms! I want to avoid another $300 data recovery bill if possible. And if the LG can read it one would think there is a way forward.

Any suggestions will be most appreciated! 

Link to post
Share on other sites
  • 1 month later...


  • Replies 8
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

@George Hofmeister you mentioned Sytem File Checker (SFC utility), but THAT is only designed to check the integrity of the Windows OS System Files. I think you meant to say "chkdsk" command. That will

@Mike78j  How was the WD drive protected? Was it via a WD drive software protection (WD Security tools, encryption etc), or a Windows system protection like BITLOCKER?

If it was the WD Security tools, then MAYBE their own utilities MIGHT be able to unlock it properly. You say that it has removed the password, BUT has it then properly "unencrypted" it? If it was via BITLOCKER, then ONLY that same software could properly decrypt it.

Another possiblity is that the drive has been "unsafely" removed from a system, and now has a corrupted file system. If it was formatted as FAT32, then that is definitely a possibility, but an NTFS volume is less likely to suffer from this when unsafely removed from a USB connection . It could STILL be bad sectors, that were not fully written during a removal at some time previously, causing your issue.

Rather than spend a LOT of money on data recovery, I would recommend that you purchase and try a well respected utilty called SPINRITE, by security and sofware guru Steve Gibson, of GRC (Gibson Research Corporation). You can review it at the link below, and read the testimonials and decide if you want to try it. Many IT support specialists use this tool to recover bad drives and recover data.

link hidden, please login to view

Edited by td47
minor clarification
Link to post
Share on other sites

@George Hofmeister you mentioned Sytem File Checker (SFC utility), but THAT is only designed to check the integrity of the Windows OS System Files. I think you meant to say "chkdsk" command. That will certainly help to see if the file system on there is in good shape or not, and if it has bad sectors. If the latter, see my post about the Spinrite utility.

Edited by td47
clarification
  • Thanks 1
Link to post
Share on other sites
  • 2 weeks later...
On 5/30/2020 at 3:10 PM, td47 said:

@George Hofmeister you mentioned Sytem File Checker (SFC utility), but THAT is only designed to check the integrity of the Windows OS System Files. I think you meant to say "chkdsk" command. That will certainly help to see if the file system on there is in good shape or not, and if it has bad sectors. If the latter, see my post about the Spinrite utility.

Hi @td47,

Yes you are of course correct I did get my utilities confused.

Link to post
Share on other sites

I have the same suggestion.

Try finding out what is wrong with the file system by running a file checker using Windows.

If Windows cannot check the drive then it means the filesystem on the drive is not Windows compatible.

Connect the drive to a Linux system and see what is the file system of the drive and how you can alter it or correct it.

Link to post
Share on other sites

@RuskinF I agree that the disk needs a full filesystem integrity check, but I suspect that the underlying problem may be more than a compatibility issue. Reading the OP, I see "The exact password was lost so I tried a number of variations and was able to finally unlock the drv and remove the password  using WD Utilities. It worked for a bit and I was able to copy out a few files using a Surface Pro/ Windows 10  but it stopped". So that is why I asked the OP if the drive had been encrypted in some way (partially, or whole disk), with a WD utility, or BITLOCKER. However, since he was able to read SOME files at one point in time, on a Windows 10 machine, might suggest some curruption due to incorrect/unsafe removal several times, making the issue worse. If there ARE bad blocks/sectors, then the GRC SpinRite utility may be able to resurrect some of the initially unreadable parts.

Link to post
Share on other sites
  • 1 year later...

May I first belatedly (quite belatedly!) apoligize for my "late" response and thank everyone for the really thoughtful (as well as technically well-grounded) suggestions. The DRV issue was my very first post on this forum and, after reading your responses, it consider it a great start!  Almost a year-ago now, I put the drive in the closet and went to Saudi Arabia. Returned last week and... same problem, but havent had time to get into it yet. I don't have immediate access to a Linux machine or another LG so I'm going to take it ito a BestBuy and test it on one of their store displays. Not conclusive but, if the DRV it works,  a Linux approach will likely solve the problem.

Only thing is, yesterday my LG TV  (yeah.. that one) was running pixel refresh and suddenly went completly dead - no video, no audio. The Power LED DOES blink 3 times before it goes dead as well.

I'm looking for schematics and technical data now. Dang! Is there a LG hardware forum out there?

Again, many thanks

Michael

 

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Jjufyu23
      Hi,
      I'd like to easily stream/cast some movie files (.mkv, .mp4 etc...) on my Ubuntu 21.04 PC to a LG Smart TV having WebOS 4.9.x.
      Both TV and PC are connected on the same LAN network via ethernet cable!
      My router does not provide any UPnP feature!
      I tried to use (with no success):
      - Kodi - enabled UPnP/DLNA and shared my library, then right clicked on a movie and ran "Play using", selected "TV" but I was not able to see anything on my LG TV (i went to Movies and Photos and did not see any remote device or other stuff) (does this method nroamlly work? Maybe there is something wrong with my Kodi / Router configuration? What screen do I have to access on the LG TV to see the DLNA devices?)
      - Integrated Ubuntu "Media Sharing" (see https://ubuntuhandbook.org/index.php/2020/04/home-media-server-ubuntu-2004/) - same as above, I could not see any device from the TV when this option is enabled
      - VLC UPnP feature - same as above
      What options do I have, without buying any additional device like Chromecast, Raspberry PI etc...?
    • By MicSzy
      TV model OLED65B6P purchased in mid-2017.
      TV software version: 05.60.06
      Web OS: 3.4.0-5706 (dreadlocks-digya)
      This is supposed to be a smart TV, it’s only 4 years old and already it can’t take advantage of recent/new features in applications such as Hulu Live TV and cloud DVR. As a result we can either settle for the older basic Hulu app which doesn’t support Hulu live TV or Hulu cloud DVR, features added by Hulu a year ago when the TV was only 3 years old. The work around is viewing through a separate appliance attached to the TV (like Roku or Fire TV Stick) or broadcasting to the TV from a smart phone or other mobile device, both which add another link in the chain connecting the signal source to the TV, and which introduce audio lagging video.
      Why isn’t LG supporting a very expensive “smart” TV that is less than 4 years old by updating the Web OS?  
      We also own another LG TV, model 32LJ550B-UA, which supports the latest Hulu app with Live TV and cloud DVR. That set was purchased in 2018. Why can’t the same software version and integrated Web OS be applied to our primary viewing TV above? This second set shows:
      TV software version: 06.00.04
      Web OS: 3.9.0-63004 (dreadlocks2-dudhwa)
    • By jikhead
      I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver.  This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue.  However, now I again can't get it working after a TV reset and tinkering with the audio settings again.  I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
    • By Bella Lee
      With the Amazon Music app, LG smart TV owners who also happen to be Prime members can finally access two million songs on their TVs. But there is a more convenient approach for you to play Amazon Music on LG smart TV. With an or Mac, you are able to link hidden, please login to view and them play them directly on your smart TV without the Amazon Music app. And you don't worry that your smart TV is not compatible with LG smart TV.
    • By Tanni
      My Lg TV which has the smart functions and magic remote is playing up. 
      I often use web browser or you tube or similar apps to watch videos etc. 
      Recently however, it keeps crashing and displays a message to the effect that the memory in the app is low or it need to close to free up more memory? 
      My TV is less then 2 years old and is doing this. I love the telly and the smart features especially the web browser function, however this recent issue is making me think about the longevity of such LG smart TVs and whether I should've spent a few hundred more and got another telly. 
       
      Please can someone advise what I can do to fix this as it takes away the whole point of smart TV. 
      Thanks 
  • Similar Tagged Content

    • By Rukmaj Chandavar
      Hi All,
       
      I recently bought a LG Smart TV with WebOS (42LB6500) and would like to connect to my external hard disk connected over network. Here is how my home network and devices are setup.
       
      I have a high speed broadband that comes to my WiFi router (D-Link DSL 2750U) with USB support for External HDD. I have connected my Seagate Ex.HDD to this router and I am able to access the drive over WiFi on my smartphone and computer using the network path \\192.168.1.1\... Once connected I am able to use it similar to any mount location, i.e., read/write files, play media, etc., I want to do similarly with my TV, I would like to use this connected Ex. HDD as any other location and would like to achieve following two things at the least without any additional hardwarePlay media files on this HDD (very very important) Use the HDD as recording device for timeshift/live pause feature (important)  
      Any help in this regard would be greatly appreciated.
       
      Regards,
      Rukmaj







×
×
  • Create New...