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    • By Shaggy men
      Hi all!
      I am trying to connect the TV to my 2.4Ghz wifi because I have a Google Home mini and some smart lamps that only work on that 2.4Ghz frequency. This would ensure that everything was on the same network.

      When I configure the tv to connect to the 2.4Ghz wifi,  always gives me an error that it could not connect to the network. If I try to connect to the 5Ghz network (with a different name than the 2.4Ghz) it connects without problems. If I connect the cable tv it works too. All home devices that connect to the 2.4Ghz network are working fine. 
       
      Any solution to something that should be so simple?
    • By Andrew Punch
      So tv was working fine went to load and app today and wouldn't install, did a factory reset, reset the router, connected to phone hotspot
      And can't get the user agreement to load. Even did the DNS 8.8.8.8 thing. Any advice?
       
    • By Captain Raymond
      After having this TV working for just 2-weeks, now my voice control has stopped working, cant change channels, HDMI or anything.
    • By vilex
      I've tried all three methods to connect an account to my TV. With the thinQ app, when I press the link button, it tells me it was unable to link the account. With the web browser option, it spins indefinitely while verifying login info. With the remote login, it pops up with an error about a temporary server issue.
      I've already done a software update which didn't help. I've also tried creating a new account using the TV and that had the same results.
      Any ideas on how to resolve this?
    • By TimtheToolMan
      We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
      TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to  Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
      Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute,  resetting TV multiple times, setting up remote again, ...
      Error message: Unable to Load User Agreements  A server error has occurred while downloading  the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements  Sorry, but the User Agreements  can't be downloaded at this time…Please check your internet connection and try again later.    No change when trying over five days.
      Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
      Anyone have any ideas.
       
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