Own an LG TV or webOS device? Join our Forum!
Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!
By Yogesh Handa
Not able to see hot star and Zee 5 on model 42LB6500-TH
I've a strange issue that I've been struggling for a week. I bought an LG43UJ634V UHD TV and an LG LHB645N Home Theater in a Box system.
I use HDMI ARC to connect the audio from the TV to receiver. LG has an option to chose between PCM or Auto at the Digital output settings.
If I use the PCM option everything sounds great, but I don't have 5.1, only 2.1.
And here comes the problem. When I choose Auto, 5.1 is on, sounds great but I have occasional popping noise (like when play something on an old LP player) it happens random, but for example during a film, it is very annoying. It happens with YouTube, Netflix, DLNA streaming, external devices, so the content doesn't matter. I think I've tried everything. I tested it with different HDMI cables, optical cable, but still have the problem. I tested it with a sound bar as well, the problem is the same.
When I play content from the receiver, there is no problem, the sound is wonderful, no popping. Also, the TVs speakers are okay.
I don't think it is a hardware issue, because the TV's sound is OK, the home theater's sound is OK, the problem only happens when I want to use the digital output of the TV (either HDMI ARC or Optical) with auto setting.
I called LG as well, the rep. said the she will pass this info to the technical team.
Do you have any idea, that it can be solved, or I need to wait for a software update?
Any idea how to make this work? I have paired various apps including the LG Tv Plus app and I have also got "Mobile TV On" set to on. TV is connected via WiFi and also ethernet cable. However when I turn off the TV via any of the apps the tv then also disappears from the network thus I cannot access it to turn it on. I have tried to use Mobile TV On with just Wifi turned on or with just Ethernet Cable turned on as well as both but no luck either way. Any ideas what Im doing wrong here? Many thanks.
My TV is on software 04.70.20 and its model number is 55UJ634V-ZD. Many thanks.
I share audiovisual material (movies and series) with my brother who has an LG 49UK6400PLF and it has us crazy, because some subtitles do reproduce them and others do not. I have already tried internal and external subs and various formats, srt, ass, ssa, sub, and nothing, because some work and others do not.
I would like to know at least the reason, to try to solve the matter.
HBO GO app doesn't work since it was updated on 28th of May. App starts up, HBO GO logo shows up, then the rotating circles shown ... forever, nothing more happens
To fix this I've tried the followings:
- restarted IPS router
- connected TV to my phone (through wi-fi) so internet was connected through 4G, means there is no IPS/router/local net related problem
- deleted app, restarted TV (unplugged power, switched quick start option off in TV menu), reinstalled app many times
- checked if theres any WebOS updates, no updates found, it is up-to-date
- HBO GO works well on all other devices at home (AndroidTV box for an other TV, laptops, phones, tablets)
- all other apps are working well on the TV (Emby, Netflix, Youtube etc)
Despite all these no changes unfortunately, still doesn't functioning.
Type: 55UK6300MLB, WebOS is latest version.