My new gallery series OLED TV died after less than two months. For weeks now, I have been calling LG support for help. The have created multiple repair tickets, but they have not been to get a repair technician out to fix the problem.
LG keeps trying to outsource the repair to 3rd party service companies. Does anyone know how I can find a local tech that works for LG to come out and fix it?
If not, what recourse do I have?
After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins.
Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins.
Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
I'd like to easily stream/cast some movie files (.mkv, .mp4 etc...) on my Ubuntu 21.04 PC to a LG Smart TV having WebOS 4.9.x.
Both TV and PC are connected on the same LAN network via ethernet cable!
My router does not provide any UPnP feature!
I tried to use (with no success):
- Kodi - enabled UPnP/DLNA and shared my library, then right clicked on a movie and ran "Play using", selected "TV" but I was not able to see anything on my LG TV (i went to Movies and Photos and did not see any remote device or other stuff) (does this method nroamlly work? Maybe there is something wrong with my Kodi / Router configuration? What screen do I have to access on the LG TV to see the DLNA devices?)
- Integrated Ubuntu "Media Sharing" (see https://ubuntuhandbook.org/index.php/2020/04/home-media-server-ubuntu-2004/) - same as above, I could not see any device from the TV when this option is enabled
- VLC UPnP feature - same as above
What options do I have, without buying any additional device like Chromecast, Raspberry PI etc...?
By Marko D
Subtitles as well as all html elements beside video disappear on every website after 2 minutes. The only way to bring them back is to activate cursor with magic remote. This started happening around the beginning of July when new LG browser update rolled out. I managed to get around this by resetting TV to factory settings and evading browser update. This worked until 23rd of July when Web OS update came along . Thinking that problem might be solved i installed it. Turns out this update just integrated this browser error into the OS and now even after resetting to factory the problem cant be avoided. LG had just made the error which could be evaded by downgrading browser mandatory instead of fixing it. This is disgrace. If I had a company with 5 employees the update with error would have never entered circulation and even if it did I would not issue another update which would make error impossible to evade. LG has only billions of dollars and tens of thousands of employees and they do not notice such a major problem even after they have been informed by the users.
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I have attached a video to show how it looks.
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