Freeview play

[Anthony Place]

I have a oled 55b7v and Freeview play has been unreliable for a while now it’s not working at all it brings up a dialogue box that says you need to be connected to the Internet but it is connected to fast Internet and all the apps work my 55b7v has changed now i get a screen asking me to agree to data exchange briefly appears if im quick i can agree but it makes no difference i have tried to speak to a technician at lg but just spoken to the telephone person who told me to have nothing else connected to my router that of course did not help. I have a stable 73mb connection I explained i can watch 4K netflix with no problem. If they know what the problem is they are not admitting it. I have a second hand ebay talktalk Youview box the guide is so much better it just works. I also have 55e6v and a uh850v the guide works on both ok but for the last few days bbc iplayer does not play through the freeview guide yet if i press green to restart a program its fine and if i use iplayer through its own UI its working ok. I also have a Uh610v and it works as it should freeview play works perfectly but painfully slow

 

this is really annoying