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Netflix: Why am I getting such low bitrate and resolution on a LG TV?


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      Hello, 
      I have recently purchased an LG C2 Oled TV which I connected with my Samsung HW-Q800B 5.1 soundbar via eArc HDMI. When I select "Passthrough" as a Digital Sound Output on LG TV sound advanced settings, there is an obvious sound response delay around 3 seconds when I pause and unpause the movie on Netflix or Prime video streaming apps on LG TV. For example, when I start the movie, the video starts and sound starts 2-3 secs later. When I pause the movie, the sound continues for 2-3 secs after the video has been stopped. There is no any lip sync issue, just this response delay of the sound from the soundbar. This happens only on LG TV Apps. If I connect to an external HDMI device such as AMAZON Fire Stick 4K, there is no such sound delay issue neither on Netflix neither on Prime Video. 
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      I would appreciate if someone could come with a solution on this. 
       
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      CBS Catchup, Discovery+, POP player, and UKTV Play always need updating. Even seconds after you just updated them. It started doing this a few days ago.
      Who can I contact to get this fixed?
      Since the "apps need updating" notification now always appears when I switch the TV on, I now have no way of telling if anything really does need updating other than going into the LG content store, clicking Apps, clicking My Apps, and visually checking.
      ☹️



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