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Popup messages: Wired Lan cable disconnected / Wired network is connected


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On 7/3/2021 at 9:20 PM, alterniTECH said:

I too have this issue with it "freezing", it happens not only on netflix, prime, but also Tablo, AND reguluar over the air channels.  The sound goes away for a couple of seconds as well.  I also have the network cable disconnect/reconnect message from time to time, and also the "magic" remote isn't so magic anymore.  Ugh.  I see many suggestions.  I'm going to try the suggestion of un-crimping the cable, and see what happens.  I'm wondering if there's some sort of internal conflict with the networking, i.e. bluetooth, wifi, lan, and the processor just going into overload and cannnot catch up.  One thing is for sure.  With this many people having similar issues, this, is justification for a CLASS ACTION LAWSUIT against LG.  Any lawyers out there paying attention?

UPDATE:  So after reading some of the recommendations about the issue of "Network Disconnected" on LG TV's, and FREEZING, sound stopping on LG TV's, I decided to follow some of them.  And, thusfare, I have solved my problem.  What I did:

I laid the TV on my bed, face down.  I removed all the visible screws on the back panel and removed it.  I found that there are some "ribbon cables" (They're called that because they resemble ribbon material) that have tight bends, and are taped together going from the system board down to the lower center of the TV where the power button and the WIFI card is.  I carefully removed the tape holding them tightly together, and carefully straightened the cables out (as best as possible, you won't be able to really straighten them) where they had tight bends.  I then tightened the screws that hold the system boards (two boards) to its frame, they were pretty loose.   I also gently pushed on the connection points of the ribbon cables to assure tight connection.  (NOTE:  On my TV, the lower portion where the wifi network card and power button is located has a plastic frame of sorts that I too losened to be able to get to those cables properly).  I then put everything back together, and, I am happy to say, NO MORE PROBLEM.  So, in my case (and more than likely in yours too) it appears to be a cabling issue where overtime the laws of gravity mess things up (and/or transportation of the unit) losening things up like the connections and/or screws).  So, I'm a happy customer on my own account.  I hope this is helpful.  PROBLEM SOLVED.  (On another note, turning off notifications or disabling features  or other items via the settings on the TV is not a fix, I don't recommend doing so).

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I recently updated the firmware on my  LG43UH610V.  Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is

We purchased and LG UHD SmartTV with WebOS at end of July 2018.  The following messages continuously alternate re. the Wired Ethernet connection whenever the LAN cable is plugged in, i.e.  "Wired netw

I also have this same issue. Anyone has a solution?

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