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    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

  • Similar Topics

    • By Daniel Feiman
      in the last week we have been getting "Wired LAN cable disconnected", then a few seconds later, "wired cable connected". that is annoying enough, but Netflix freezes too frequently due to this. What can we do to fix this?
    • By Mihai B.
      Hello,
      Is there any way of installing an usb gigabit network adapter on a webos smart TV?  The builtin wired adapter is only 100mbps (on a 2000$+ TV, shame  on you LG!!!)  while the wifi (N) is very poor, with the router at 1m from TV it only gets half the bandwidth of the wired network. Anyway the wired network  maxes out near 100mbps but I need more bandwidth as I have 4k video content with bitrates grater than 100mbps which I cannot stream without stuttering to TV through XPLAY/PLEX. 
      Kind regards,
    • By Krash01
      Dear Readers,

      I've a strange issue that I've been struggling for a week. I bought an LG43UJ634V UHD TV and an LG LHB645N Home Theater in a Box system.
      I use HDMI ARC to connect the audio from the TV to receiver. LG has an option to chose between PCM or Auto at the Digital output settings.

      If I use the PCM option everything sounds great, but I don't have 5.1, only 2.1.
      And here comes the problem. When I choose Auto, 5.1 is on, sounds great but I have occasional popping noise (like when play something on an old LP player) it happens random, but for example during a film, it is very annoying. It happens with YouTube, Netflix, DLNA streaming, external devices, so the content doesn't matter. I think I've tried everything. I tested it with different HDMI cables, optical cable, but still have the problem. I tested it with a sound bar as well, the problem is the same.
      When I play content from the receiver, there is no problem, the sound is wonderful, no popping. Also, the TVs speakers are okay.

      I don't think it is a hardware issue, because the TV's sound is OK, the home theater's sound is OK, the problem only happens when I want to use the digital output of the TV (either HDMI ARC or Optical) with auto setting.
      I called LG as well, the rep. said the she will pass this info to the technical team.

      Do you have any idea, that it can be solved, or I need to wait for a software update?
    • By geoffHome
      Initially would search and find 3 networks (Testra Air, the correct one and one other??) but would not connect.
      Reset our router (turn off then turned on again  and waited) but now no networks are even found to attempt to connect to.
      Any suggestions what my next step should be?  This has happened suddenly.  Thanks
    • By xcube
      Hello,
      I share audiovisual material (movies and series) with my brother who has an LG 49UK6400PLF and it has us crazy, because some subtitles do reproduce them and others do not. I have already tried internal and external subs and various formats, srt, ass, ssa, sub, and nothing, because some work and others do not.
      I would like to know at least the reason, to try to solve the matter.
      Regards.


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