Please post here firmware number for your WebOS set including your country or the country where you downloaded the firmware and the model of your tv set:
- 3.23.24 - Romania- 47LB730v
- 3.23.34 - Romania -47LB730v - 21.08.2014 by USB
- 4.30.09 - Romania - 47LB730v - 29.08.2014 - OTA
By Guy Madison
Where do I go about reporting issues with webOS? I contacted tech support but their best answer was unplug the TV and plug it back in, well that's not a real fix.
I worked on Mac OS X for 15 years in the kernel and client layers and I have found a number of issues with webOS along with reproducible restart conditions. Ideally I would like to make it a better OS as it affects me directly as a user... and I tend to own products for a long time.
I have an LG OLED55B7A that has been rebooting randomly ever since I updated it to webOS 6.00.05 about 6 months ago. I have noted there is a new webOS version 6.00.20 available. Has anyone here had the same rebooting problem, and if so, did the latest webOS correct the issue?
In general, my setup has the LG tv doing as little as possible - it is simply a display for my Roku box via my AVR, as the TV's interface and apps slowly became completely unusable about a year after purchase. So, no ethernet, no WiFi, all services turned off, etc., and this helped with all of the performance issues, except the rebooting.
@ LG : if you ever read this - you have done a TERRIBLE job of managing the software on these TVs. webOS started off as a real alternative to all of the external set top boxes, but now, I will *never* *ever* buy another LG TV again, and I tell everyone I know to avoid them. Worst product management in the consumer electronics industry in the past 10 years.
Thanks fellow sufferers for any tips.
By San Lam
Why Netflix is not available in LG content store? My LG smart TV model is [LG] webOS TV UM7290PTD and my country region is Cambodia.
UPDATING YOUR FIRMWARE
The firmware that powers your LG Ultra HD 4K Smart TV with webOS should be updated from time to time to enhance your experience and improve its operation. Thankfully, this can be done easily and quickly, right at home.
Watch this quick video to learn more. Or follow the easy steps below to get started.
HOW OFTEN DO I NEED TO UPDATE MY FIRMWARE?
Firmware updates don't happen frequently, so you should be fine checking for updates every other month.
HOW DO I CHECK FOR, AND DOWNLOAD, AVAILABLE FIRMWARE UPDATES?
Before you do anything, make sure you have an Ethernet cord connected directly from your router to your television. Wireless Internet connections are not reliable enough for firmware updates.
Use this diagram if you need help getting set up:
ONCE YOUR TV HAS A WIRED CONNECTION, DO THE FOLLOWING:
Press the MENU Click SYSTEM SETTINGS Then ABOUT Then SYSTEM UPDATES You'll be advised that your system is currently up to date or requested to select CHECK NOW for the latest update. If a new version is available, it downloads automatically. FIRMWARE UPDATES WILL ALSO UPDATE LG ULTRA HD 4K SMART TV AND LG APPS AT THE SAME TIME.
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We have signage projects, all over GCC.
We are facing issue with Webos tv especially on model 49sm5ke-bj. It is losing connectivity overnight, the displays are left switched on at stores. But on the next day it wouldn't be connected to the Internet and hence the contents are getting corrupted. Always we need to restart the display again or exit and start the app again.
I was tying to change the settings on our LG TV to enable it for HD channel reception. We found instructions on the net to configure the "area option" in the hidden menu, however, they did not work. So, we thought that we need to change the country group to be able to receive the HD channels. Although we could not change the "country group code" from 20 to an arbitrary number, we change it to 10. After that, we have not been able to change it anymore. It is struck there. I know this is ridiculous, but an LG TV expert who is working in LG customer services told us that I could not change it either and we need to replace the IC. I shocked why with a simple change in one of the TV parameters, everything is got complicated.
In details, here is the picture of the parameters currently set on the LG TV with the model number of 49LH549V-TD:
Please tell me why I could not set the "country group code" to 20 once again? It is gray meaning that is unchangeable. Any ideas will be appreciated.