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From the Verge: https://www.theverge.com/circuitbreaker/2018/1/2/16842496/lg-2018-oled-super-uhd-tvs-google-assistant
LG is getting ready to announce its lineup of new OLED TVs at CES this year (including a monstrous 88-inch 8K panel), and as a tide-me-over, the company has announced that its new TVs this year are getting Google Assistant.
In the past, LG has shipped its TVs with a webOS-based operating system that included the company’s own voice assistant, but the company is taking things a step further by including Google Assistant on its OLED and “Super UHD” LCD displays under its “ThinQ” artificial intelligence branding (shared by LG’s recently announced Google-powered smart speaker).
TWO DIGITAL ASSISTANTS ARE BETTER THAN ONE, RIGHT? LG’s integrated assistant strategy seems to be two-fold. You’ll be able to use the ThinQ AI for more contextual, TV-specific tasks, like asking to “search for the soundtrack of this movie” or “turn off the TV when this program is over.” But users in some countries (LG hasn’t yet specified which ones) will also have access to Google Assistant on top of that for controlling smart home devices or accessing anything else Google Assistant can do. LG also says that its ThinQ AI TVs will be able to serve as a central smart home hub, too. The TVs will likely still run webOS underneath these new ThinQ features.
Alongside its updated ThinQ AI initiatives, LG is also introducing a new image processor on its upcoming TVs, the Alpha 9, which the company claims will allow for improved noise reduction and better color performance, and offer support for 120 fps high frame rate (HFR) content.
Is anyone else having this same problem and let me know so I can determine where the problem is and who to contact to fix it: I can't get any Dolby Digital 5.1 audio output from either YouTube or the Google Play Movies apps. They will only output DD 2.0.
It is not a problem with the movies themselves, as I have double-checked all my movie contents from my Nexus Play to validate. It also doesn't appear to be the the TV or WebOS 3.0, as all my other TV apps are not experiencing this problem, and I get Dolby Digital 5.1 output just fine. I have updated the firmware on my TV, uninstalled & reinstalled the apps to check, and still no good. I've chatted with Google support but got a Tier 1 support person who didn't have a clue or help. This person suggested I contact my speaker manufacturer which was a ridiculous response. Below are my versions...
WebOS 3.0 04.30.65
Google Play Movies 1.0.20