By News Reporter
In the fifth episode of the AI Experience series, we look closer at the importance of contextual understanding in the advancement of AI. For more on this topic, visit . Developers and potential partners interested in LG’s ThinQ Platform should check out .
From AI speaker that recommend movie and TV shows matched to our personal tastes, AI is helping to make daily life more convenient in numerous ways. But we’ve all had that experience when Siri or Alexa responds with the wrong information or doesn’t understand the question. For AI to improve, it needs to better understand context.
“These limitations have inspired the call for a new phase of AI, which will create a more collaborative partnership between humans and machines,” said David Foster, head of Lyft Transit, Bikes and Scooters. “Contextual AI is technology embedded, understands human context and is capable of interacting with humans.”
When the “Age of Contextual AI” arrives, human-AI relationship will take a giant leap forward. Machines and services that can understand context in terms of physical space, the end user’s personality and style of communication – as well as myriad other factors that we take for granted, but are central to our ability to comprehend how society and personal interactions work – will become more like partners and more integrated than ever into the way we live.
Let’s take a look at five different areas that, if successfully navigated, will go a long way toward ensuring that the concept of contextual AI comes to its full fruition.
Different kinds of spaces come with different sets of rules – some written and some unwritten. Based on those rules, we might dress and act in a certain way and also interpret what someone is saying, or what is going on around us, through a space-specific lens. One could argue that the pandemic has made environmental context even more difficult to discern for AI, with our homes now doubling as offices, classrooms, gyms, movie theaters, etc. This shift raises the importance of creating AI that can not only partially determine meaning or motive through reference to the specific type of space, but also from the nature of the interactions taking place within that space.
“We have to assume that AI is going to operate in a heterogeneous world with a lot of non AI-friendly consumers and devices or vehicles,” said Foster. “So the ability to be adaptive, predictive and context-aware is going to be key.”
When AI systems designed for different spaces and areas of our lives eventually converge, there will be serious implications around the exchange of personal data, including the way it is shared, when it is shared and for what purpose. To prevent or reduce risk, it is crucial to include end users in the development process, and to have both developers and policymakers work collaboratively to consider and uncover as many of the consequences as possible of a more integrated and contextually-aware AI network.
With any new technology comes new moral considerations. Given the speed at which AI is developing, it is challenging for humans to evaluate whether each action is being performed in a responsible or ethical manner. Therefore, the task of imbuing AI with a set of values that informs its behavior has become particularly pressing.
While it is ultimately the developers who will ensure that core human values are built into AI systems, the task of choosing what those values are should be not be the domain of any one group. A broad collective that encompasses the full diversity of the modern human experience should be enlisted for this task, as this will help to establish a value set that is more representative of society as a whole and not geared to the interests or beliefs of any single segment.
To engineer an AI that understands context, including distinctly human principles and patterns of behavior, demands the collection and analysis of significantly more user data. Increasing concerns around privacy in the digital age will undoubtedly result in users opting out of providing potentially sensitive personal information, which will unfortunately hinder AI from reaching its full potential, and individual AI solutions from rendering full value.
By transparently declaring and detailing the purpose and need for the collection of each data point, companies developing AI can help foster trust in their technologies and in their ethics as a business. If users can see the need for granting access to certain data and a clear benefit from doing so – such as the collection of home appliance usage data to help them achieve a greener, more cost-effective household – they will be more likely to share that information and to perceive the company as an ally in helping them reach their goals.
AI is already being used in the creative sphere in a variety of interesting ways, from helping to write pop ballads to suggesting creative ideas in filmmaking when IBM’s AI platform, Watson, created the first-ever AI-made movie trailer for 20th Century Fox’s horror film, Morgan. * While such usages represent considerable advancements in AI’s capabilities, experts question the extent to which the technology can develop its own sense of creativity.
“You can give AI a bunch of training data that says, ‘I consider this beautiful. I don’t consider this beautiful,’” says Arvind Krishna, senior vice president of hybrid cloud and director of IBM Research. “Now, if you ask it to create something beautiful from scratch, I think that’s certainly a more distant and challenging frontier.”
However, the idea that AI will one day be able to develop its own sense of creativity is essential to the unlocking of its full potential – specifically, the ability to go beyond the input data to develop new ideas and come to new contextual understandings that will enrich our lives and allow us to accelerate towards a brighter future.
Non-verbal cues such as a speaker’s facial expressions, tone of voice and body language play an important role in interpersonal communication and are factors that AI will need to be able to recognize if it is to provide better, more advanced services. However, because non-verbal cues can differ from person to person, the challenge of designing AI systems that can perceive such differences and respond accordingly, is considerable.
With the development of contextual understanding, AI will become more natural to interact with and more reliable in its ability to provide the information – or perform the tasks – we require of it. As it learns to infer meaning from the situation and surroundings, and the communication style of the end user, artificial intelligence will come closer than ever to being a genuine partner to humankind.
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By Kirtan Mehta
Hi, I need help to open Microsoft Teams on my LG Webos TV..
I have LG WebOS TV OLED55C8PTA. My software version is 5.10.45.
When I open Microsoft Teams browser version from the browser on TV, I get the error message that "Hmm. Your browser version isn't supported. Here's what works: Microsoft Edge, Google Chrome, Mozilla Firefox."
By News Reporter
With Brazil still being devastated by COVID-19, businesses in the country are looking at the current situation not as a short-term change but a long-term direction. So instead of taking temporary steps to bide time until social distancing is lifted, the Brazil operation of LG Electronics took the step of opening a new facility that enables them to connect with customers while delivering an immersive experience with LG products without violating social distancing rules.
The LG Business Solutions Center (BSC) in the Barra Funda district on the west side of São Paulo was designed to provide an opportunity to interact with LG’s products in different commercial “zones” such as a Hotel, Hospital, Education, Retail, Meeting Room and Airport all from the safety and comfort of a private showroom. From commercial air conditions to digital signage to transparent OLED displays, the LG BSC is the one-stop location for all things B2B.
Covering 3,000 square meters, the LG Business Solution Center is thought to be the largest showroom of its kind in Latin America. The LG Business Solution Center also serves as a learning center with an area reserved for training repair staff air conditioning professionals with practical and theoretical instructions on how to repair residential and commercial units. The space can also be reserved for private workshops, seminars and presentations for customers, partners as well as employees.
But what really sets LG BSC apart from other showrooms is that the products interact with one another because many of LG’s B2B products are also smart and connectable. The showroom also features a space specially developed for the Connected Home utilizing LG ThinQ, the company’s smart devices brand with artificial intelligence.
“The LG Business Solution Center is one of our biggest projects in the country and is designed to drive the brand’s business with a broad portfolio and services ecosystem,” said Julio Baek, president of LG Electronics Brazil. “Investing in a space where our partners and consumers can experience our products and solutions reinforces LG’s focus on innovation and technology.”
Contributed by LG Brazil
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By Esteban Díaz
After recent update my browser changed, now, it looks better and fluid but control play and pause buttons don't work in browser video player anymore.
Is there a way to fix it? Maybe a downgrade?
It is really annoying can not play and pause the videos
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By neeraj chintala
my lg tv has a very good internet connection which is even capable of 4k but only plays the videos at 720p , need help!
I want to introduce myself by my first post here. Some time ago I bought LG 49UF7787 a nice 4k Smart TV from LG .
I'm quite enjoyed by the speed of UI and capabilities of the device but there are some lacks which I thought will be fixed after some time with coming updates. Now after two system updates and 3 months of usage (a model from 2016) there are still things to work on it.
1. Sometimes Magic pilot don't respond. Mostly when I'm not doing anything for some time (pilot is in power save I suppose asleep mode) and when I want e.g. change tv channel or turn the volume up it do not respond or it react with a 2-3 seconds lag. It occurs maybe by 10% of operations when it is power saving.
2. When I want to check program informations and I'm pushing INFO button there is 4 lines of text but 2 lines are the movie description and other two are the copy of previous ones.... (picture below)
3. There is no info about CAST and YEAR in the INFO description (for me the wasted 2 lines of copied movie description should be for that specs)
4. Using a LIST button generates a menu with programmes list - it is very nice but is is loading only those descriptions which you are looking at at the moment, when you scroll your list down it starts to load another piece of programmes - I think it should be done in background with some time intervals.
5. I have a cable TV from my ISP and I personalized my program list only to that ones are my favourites. The manager works fine and I just saved my new program list but after I suppose my ISP is changing its own program offer I'm getting the new stations which are empty because my tv plan do not support them.
E.g. I have only programmes from 1 to 50 but sometimes I get a new channels 383 and 537 or other (numbers are random but always exceed my own list and are empty)
Any recomendation what should I do to get rid of this disadvantages?
Do you have the same with yours WebOS 2.0?
Thanks to Ruud, one of our members, for posting about this article from CNET.
CNET is reporting as of yesterday that LG is planning to update all 2014 TV models to webOS 2.0. This would be a flip in direction from what they had announced earlier in the year. The articles states that the update will start rolling out mid year to all models. We'll have to wait and see!
The company has confirmed to CNET that its 2014 Web OS 1.0-equipped TVs, including sets like the 55EC9300 OLED, will be updated to version 2.0 of the operating system.
The update will happen sometime in the second half of 2015, and will be rolled out to every 2014 TV with Web OS, in every territory worldwide.
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