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williamsats

WebOS vs Old SmartTV's Menu

97 posts in this topic

In my old LM620A i use to plug the USB stick in one of the TV's USB ports and everything was OK with the subs. 

Doing it the same way now, my TV doesn't recognise the greek fonts of the SRT file and instead it shows incomprehensible words. 

 

By the way, thanks for posting the model of your keyboard, i'll get one too.

So I have the 42" one but I guess they run on essentially the same fw that my comment will help u.

It probably has something to do with the encoding of your srt files. I always convert greek srt to UTF-8 but i have successfully displayed correctly both utf-8 and iso 8859-7 greek srt on my lg.

After you start playback hit OK on your remote, move to the right, click OK on the arrow button, then OK on the SUBS button and then I think it's the second button where u select the proper encoding of the subtitles. Supposing you are using the greek menu it should say something like Κωδικοποίηση-->Προεπιλογή (or something like Encoding-Default, I'm away for the weekend so I can't quote the exact terms). Change Προεπιλογή (Default) το Ελληνικά(Greek) if using ISO 8859-7 encoded srts, or just select the first option after Προεπιλογή if using UTF-8 and it should work.

 

 

The Logitech keyboard proposed is an excellent choice. I have also tried it on my new LG and it works flawlessly. Its battery consumption is so good you'll forget to change batteries. However it is a bit large so for most operations I use the standard remote. Will try the new smartphone app in the next week to see how usable that is.

I also tried connecting a Logitech usb webcam but i got an unsupported USB device message. Guess I'll have to buy an LG model to use skype.

For network media playback I use DLNA (Smart Share) serving media from my PC using Serviio. I tried using the default Windows 7 Media Player sharing, but couldn't get .mkv playback unless i changed the extension from .mkv to .avi, something I am not willing to do. Also finally I have a TV that can playback DTS audio so that's a +1 for no more need to transcode audio.

Overall, I'm quite happy with my recent purchase, just two details that I don't like.

1. The interface seems a little slow responding to commands from the standard remote. Using the touchpad from my wireless keyboard it gets a bit better but I don't want to use an entire keyboard for simple functions. Maybe a Magic Remote will also work better that the standard one, or the smaprtphone app too, but is too much to ask for something that works well out of the box with all the money I spent?

2. There is no option (or I haven't found it) to display a list of channels. On my old LG (2009) the remote had a "List" button to display a list of channels and quickly navigate to the channel of your choice. Even the cheapest STB dvb-t decoders have this. But there is no such operation on the new LG model. I have to manually change channels until i find the one I want, or remember where I put each channel. Any ideas?

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Hi Beredim, 

Are you sure that you're talking 'bout the same TV (series) as mine?

My old TV was the 32LM620A (and as i wrote above, everything was working fine), but the problem that i have now with the subtitles comes from my new 32LB650V. 

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I have the excellent LGla690v, bought it at the end of 2013, surely LG will update their high end TV'S OF 2013 TO webos after all its less than a year old and I presume it would be more than capable. There's no way am buying a new tv just for a software update which should be upgradable, it's one of the reasons why people get upset over their shiny new TV'S, come on LG don't leave out your customers who's tv is less than a year old, it's just ridiculous give people value for money and services and updates with capable tvs.

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Added a sub forum for LG Store discussions: http://www.lgwebos.com/forum/37-lg-store-tv-webos-apps/

 

Also added a sub forum under than for a listing of apps we can all provide feedback and review: http://www.lgwebos.com/forum/38-webos-tv-apps-reviews/

 

For the second, I added 4 new topics for 4 apps and ask that if anyone adds an app listing/topic, just use the app title as the topic title and they will all be listed in alphabetical order as posted. :D I turned on the rating system for that section so we can use it as an app review.

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Hi Beredim, 

Are you sure that you're talking 'bout the same TV (series) as mine?

My old TV was the 32LM620A (and as i wrote above, everything was working fine), but the problem that i have now with the subtitles comes from my new 32LB650V. 

Yes same series. It's the 42LB650V. Firmware version is 03.00.56 and webos version is 1.0.0-7916. 

So it turns out I was wrong in my previous post. I can now confirm that ISO 8859-7 encoded greek srt files don't display correctly.

However UTF-8 encoded greek srt files render just fine.

Here are some screenshots of the process (they are very blurry, but which widget-button is selected on the GUI in each step is clear enough).

 

To change your .srt encoding to utf-8 just open with notepad, select File-->Save As, choose the same filename and UTF-8 encoding

post-654-0-42527300-1400436169_thumb.jpg

 

post-654-0-98022600-1400435914_thumb.jpg

 

post-654-0-32712900-1400435916_thumb.jpg

 

post-654-0-75745400-1400435917_thumb.jpg

 

post-654-0-21061000-1400435919_thumb.jpg

Update:

 

I read above about the fw update, but it was not available in Greece. So I just changed my LG Services Location setting (or whatever it's called when using the english menu) to UK, it showed a new firmware. I updated (fw 03.23.08, webos 1.2.0-2708) and then had access to the UK webos appstore. I then reverted the location setting to Greece and now have access to the Greek appstore (which i guess hasn't officialy launched yet). Not a lot of content atm, but better than nothing.

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Thanks Beredim, 

I'll try all these today. 

And what great news, FW update if i just change my regional settings??? WOW!!!!! I'll do this too!!!!!!!

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Back for news. 

I update the FW version by changing the regional settings. So i set it in UK as Beredim suggest and now LG Store is open but most of the apps are not available yet for some reason. 

I also try to fix the subtitles' bug and i change the .srt file from ANSI to UTF-8 format.

Things looks better now but it doesn't display greek fonts all the time. By that i mean that during playback 4 out of 5 subs are correct and 1 is displayed as [email protected]@))[email protected] ...... 

 

I'll call the guys at LG Hellas to see if i can find another solution and i'll be back in few minutes.

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It only took me few minutes to find out that the guys at LG Hellas have no idea for both FW updates and how to fix the Subtltles' bug.

 

Very disappointing :(

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Back for news. 

I update the FW version by changing the regional settings. So i set it in UK as Beredim suggest and now LG Store is open but most of the apps are not available yet for some reason. 

I also try to fix the subtitles' bug and i change the .srt file from ANSI to UTF-8 format.

Things looks better now but it doesn't display greek fonts all the time. By that i mean that during playback 4 out of 5 subs are correct and 1 is displayed as [email protected]@))[email protected] ...... 

 

I'll call the guys at LG Hellas to see if i can find another solution and i'll be back in few minutes.

Check the last image from my previous post. Change "Προεπιλογή" to the first option under it and your utf-8 subtitles will display 100% correctly (You need to do that every time you start watching a movie unfortunately)

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Changing an srt file to UTF-8 does not work very well for me either. As williamsats mentioned half of the rendered lines are fine and half are gibberish. I have the latest firmware too. Seems like a bug in their decoder.

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Well you see?

So as Sirival said, this must be a bug. 

I still have the problem and nothing has come up to fix it. 

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So I have VERY good news. I managed to fix the issue with the help from LG Hellas! There is a very nicely hidden menu in WebOS which allows you to change the encoding of the subtitles. Steps:

 

1) Play your movie

2) When you see weird characters appears with your subtitles hit Pause.

3) In the Pause menu click on the little arrow on the right hand side.

4) Click on the button that says 'Sub'

5) Click on External

6) There is the hidden menu!

7) Select Code Page

8) Here is the bug. Try Greek first. It didn't fully work for me. Some characters still appeared like chinese. The solution for now is to select Simplified Chinese. That did the trick for me all characters appeared fine after that.

 

LG told me that they are going to look into the issue because Greek should work. Hopefully that solves the issue!

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WTF????

Hahahahahahaha!!!!!

Realy??????

 

Well, i'll try it later and i'll let you know if it works for me too.

 

p.s: Do i have to do the same thing every time i play a movie??????

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WTF????

Hahahahahahaha!!!!!

Realy??????

 

Well, i'll try it later and i'll let you know if it works for me too.

 

p.s: Do i have to do the same thing every time i play a movie??????

 

I'm not sure I haven't tried another movie yet.. Possibly..

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Yes you have to do this every time you play a movie (at least that's my experience). In my case I don't have to select Simplified Chinese. The first available option after the default does the trick for me. Just check my screenshots a few posts back.

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So i'm also expierencing trouble with subs on 42LB650V-ZN with latest updates available in Latvia. It doesn't change a thing when external .srt's are encoded in utf8 or not. Tried to change encoding on TV  to any of offered, but it only changes the kind of gibberish symbol displayed. but the strangest thing is that only some symbols of latvian aren't shown correctly but it makes me mad :D

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Hi, 

I did another trick and it worked for at least to .mp4 files with .srt.

I first change it to "Simplified Chinese" as they suggest in a previews post but nothing happend, no subs at all. Then i change it to Greek again and subs played without problems during the whole film. 

Of course, even with this trick the WebOS doesn't recognise italic or bold fonts, that means that if an .srt file has italic fonts it will be displayed as <i>bla bla bla</i> and of course it goes the same with the colours for example "<font color=#FF0000>w</font>" will appear on TV instead of changing the font's colour.

 

Today I will send the link of this thread to LG Hellas and let 'em read it all and maybe then they will understand that this is a very common bug that they have to fix immediately!!!

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williamsats, I agree. It has to fixed

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any news about this bug?

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Nop, 

Unfortunately the problem still remains and there's no any update too. 

I was very busy the last days and i couldn't come in touch with LG Hellas, also their e-mail for some reason doesn't work.

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Just checked and there is a new firmware available (03.23.17)
(Fingers crossed I don't brick my tv the first day of the World Cup)

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Downloading now... Does anybody know if LG has release notes for each firmware version they're releasing?

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Just checked and there is a new firmware available (03.23.17)

(Fingers crossed I don't brick my tv the first day of the World Cup)

 

This update does not fix the subtitle issue.

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Update completed fine for my 42LB650V

New firmware is 03.23.17 (from 03.23.08)
and webOs version has been updated to 1.2.0-2717 (from 1.2.0-2708).

I haven't been able to find out any release notes either. Looking at the version numbers I suspect this version probably contains only a few bug fixes.

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Here in Brazil it didn't update! :(

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