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I have contacted LG to see if I could reset the pin code. It was changed from the default over a year ago. I’m in the states, so the instruction included the channel up and down buttons on the remote. We tried the following: 1) Channel up, channel up, channel down, channel up *the idea is to have a master pin code box open enter a code (Didn’t work. No box opened) 2) Tried all of the following codes: 0000, 7777, 0313, 0323, 0325 (None worked) Any other suggestions would be appreciated. The model is 55UV8500 (2014) The software version is 05.05.45