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Found 7 results

  1. Hi Team, After update of LG WebOS to 04.40.70, Amazon Prime Video app on my LG Smart TV stopped working. It started giving error : Internet Connectivity Problem There is an internet connection problem. Check the device's internet settings, data cables, or try to resetting your router. Also, turning your device off, and then back on might fix the problem. For further assistance, please contact Amazon customer service at www.amazon.com/videohelp The internet/wifi connection is fine and all the other apps are working without any issue on the LG smart TV. I have even tried uninstalling and reinstalling the Prime video app, but that didn't help. Has anyone faced this issue ? Is there a solution available for this issue. Thanks & Regards, Nitin
  2. How do I upgrade my LG Tv to receive Amazon Prime films. Present software version: 05.30.10
  3. How to instal amazon and Hot star apps in my LG samrt tv 49lh576t model i check all posiblities it not showing , please help how to download apps
  4. Hi, Prime and hotstar are becoming widely used in India past one year.Its so sad to see 49LH576T doesn't have these apps in content store. Please can some one from the technology team of LG answer this question why it has not yet been done and when will you accommodate these apps in your store. Cheers Raghav
  5. While the OLED c7p WebOS app for Netflix will render in HDR (Dolby Vision), the tagged content from the Amazon Prime app will only render in 1080p without HDR. Amazon says that the Bosch series should stream in SUHD + HDR. Is there something I need to set somewhere specific to Amazon on WebOS?
  6. I just tried to start the amazon prime app on my new 49UH850V and after updating to the latest version (1.20.23) I always get the error 'Internet Connectivity Problem', while other internet related services are working fine. LG support told me it is an issue of amazon and amazon told me the TV is not in the compatibility list. Why is the App there if it is not compatible? Has anybody a solution?
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