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Found 138 results

  1. The user agreement won’t download for me to accept. How do I fix it?
  2. Please note this is user-to-user forum so you will get no help from LG. As for the User Agreement issue it has been covered many times on the forum, please do a search for some answers.
  3. I have just bought a used LG webOS TV 3 weeks ago I am having problem accessing the user agreements this showing that a server error has took place . I tried so many times by using different wifi network in many ways but no difference. Please gimme a solution
  4. I attempted to download user agreement but it shows unable to download server error
  5. So tv was working fine went to load and app today and wouldn't install, did a factory reset, reset the router, connected to phone hotspot And can't get the user agreement to load. Even did the DNS 8.8.8.8 thing. Any advice?
  6. Bought my new LG Smart TV over the weekend and spent 3 unnecessary hours trying to agree to the user agreement policies in order to use the TV! Went through every suggestion going, including changing the DNS server which was scary, and turning the thing off and on and many other avenues to no avail. The next morning, my new TV asked me to agree to the update the software which I did and hey presto a box came up stating that the terms were updated and I can review the new version of the agreement by clicking "Review" on the box. I did and it gave me a selection of things I could tick and untick. And now I have my TV up and running. So my advice is to not change your DNS server, not to call out and expert and waste your money and just wait 24 hours for a software update. I was so close to returning the TV but pleased I slept on it as it pretty much sorted itself out.
  7. I’ve just set up my LG 43UM7500PLA but the user agreement won’t load Can anyone help me please
  8. Unable to download user agreement
  9. Do you know the way to get into the TV system files in internal memory? I got blocked to watch some DRM content from the TV and I want to reinstall them again but LG already closed a server for register the content, so I need to get the license file and reinstall it again. All I know are the licence file is in 'file:///mnt/lg/flash/data/[content's name]/License.dat' and the DRM system was made by DivX I found this code in the file, if you want the file you can tell me, Thank you.
  10. Do you know the way to get into the TV system files? I got blocked to watch some DRM content from the TV and I want to reinstall them again but LG already closed a server for register the content, so I need to get the license file and reinstall it again. All I know are the licence file is in 'file:///mnt/lg/flash/data/[content's name]/License.dat' and the DRM system was made by DivX I found this code in the file, if you want the file you can tell me, Thank you.
  11. Do you know the way to get into the TV system files? I got blocked to watch some DRM content from the TV and I want to reinstall them again but LG already closed a server for register the content, so I need to get the license file and reinstall it again. All I know are the licence file is in 'file:///mnt/lg/flash/data/[content's name]/License.dat' and the DRM system was made by DivX I found this code in the file, if you want the file you can tell me, Thank you.
  12. Do you know the way to get into the TV system files? I got blocked to watch some DRM content from the TV and I want to reinstall them again but LG already closed a server for register the content, so I need to get the license file and reinstall it again. All I know are the licence file is in 'file:///mnt/lg/flash/data/[content's name]/License.dat' and the DRM system was made by DivX I found this code in the file, if you want the file you can tell me, Thank you.
  13. Do you know the way to get into the TV system files? I got blocked to watch some DRM content from the TV and I want to reinstall them again but LG already closed a server for register the content, so I need to get the license file and reinstall it again. All I know are the licence file is in 'file:///mnt/lg/flash/data/[content's name]/License.dat' and the DRM system was made by DivX I found this code in the file, if you want the file you can tell me, Thank you.
  14. Do you know the way to get into the TV system files? I got blocked to watch some DRM content from the TV and I want to reinstall them again but LG already closed a server for register the content, so I need to get the license file and reinstall it again. All I know are the licence file is in 'file:///mnt/lg/flash/data/[content's name]/License.dat' and the DRM system was made by DivX I found this code in the file, if you want the file you can tell me, Thank you.
  15. Sorry, I forgot to answer your question about speed testing. As it is a LAN adaptor, you need to do a LAN speed test (although it might be skewed by the fact that is converts signals to USB standards). However, this tool below can be installed on Windows or MacOS, and is only $10 for a single user licence. It seems to be well reviewed, and has lots of options. You will need to install it onto a laptop, and connect it to your interface and test it that way (or possibly via your home network IF you know that specific IP address for the adapter connection). https://totusoft.com/lanspeed
  16. can't download or update any apps or user agreement.
  17. LG Electronics is partnering with TheTake, a video commerce technology company, to launch shoppable advertising on its webOS smart TVs. Beginning this spring, LG smart TV owners will be able to shop directly through content using TheTake’s proprietary technology that identifies and tags different products within episodes of television and movies. Along with LG, TheTake is also working with programmers including WarnerMedia, A+E Networks, Crown Media Family Networks, NBC Universal and others. “Shoppable video has been talked about since the days of Rachel’s sweater on ‘Friends,” said Tyler Cooper, co-founder and CEO of TheTake, in a statement. “Previous solutions haven’t addressed the long tail opportunity where each individual viewer wants to shop for something different. Shoppable video isn’t just about Rachel’s sweater, but also Chandler’s jacket, Joey’s sunglasses, Monica’s couch and so on. To address the full breadth of consumer interest, we leverage machine learning to make more than 500 products shoppable in a given episode of television. We’re excited to bring our AI-powered solution to viewers with LG and our various content partners.” “The ability to seamlessly shop for the items we see in our favorite shows and movies is something we’ve long wanted to bring to LG smart TV users,” said Michelle Fernandez, head of home entertainment brand marketing for LG Electronics USA, in a statement. “Now, in partnership with TheTake, we’re introducing the feature on LG’s 2020 smart TVs for the easiest and most consumer-friendly experience for shopping the looks from TV and movies.” The AI-powered shoppable ad feature will be available on all 2020 LG OLED, LG NanoCell and UHD smart TVs with the webOS smart TV platform. TheTake also said that it has negotiated an agreement with a large U.S. MVPD to roll out the technology across millions of set-top boxes later in 2020. The shoppable advertising from LG will likely be similar to NBCUniversal’s ShoppableTV ads, which direct viewers to e-commerce and online shopping sites via their mobile devices. NBCU also released some data claiming that the average conversion rate on ShoppableTV is almost 30% higher than the industry benchmark for e-commerce conversion and that the ads are driving fan acquisition in the double digits along with a 10% growth rate on social media. Source: https://www.fiercevideo.com/tech/lg-plans-shoppable-ads-for-its-smart-tvs
  18. !!!!!! OLD MODEL HAS THIS PROBLEM BY MANY MONTHS !!!!! - modello: 43UH650V-ZB (s/n 605MAYY6N554) - versione TV webOS: 3.3.4-4212 - archiviazione: 0.34/0.62 - SW File: 05.50.55 CUSTOMER ASSISTANCE TOLD ME IT WAS A VIRUS (!) AND TO BRING THE TV TO TECH.ASSISTENCE WHERE THEY WANT TO CHANGE THE MOTHERBOARD FOR 250€ ! UPDATE THIS FIRMWARE AND GIVE US THE CHANCE TODOWNLOAD THE USER AGREEMENT OR GIVE US THE POSSIBILITY TO WORKAROUND TO THIS PROBLEM!
  19. yahh.. it is strange.. i have UM7300PTA 4K tv, it does show sinhala fonts.. in the user agreement etc... however does not shw sinhal subtitle... when i was asking with Abans (LG locals service provider) people they said it should work... but sadly not... i guess we should have representation from Abans here to see what problems are facing by the SL people...
  20. I just checked and my TV was able to communicate with the LG servers for the User Agreement - yay!
  21. Ha, I did the same thing with Youtube TV trying to fix an issue, then did a reset, and now I can’t download the user agreement. I wish LG would post an update about this.
  22. Today I decided to reset my 55SM9800PLA to do some testing with the Google Home mini, and for 3 hours I've been struggling with resetting the TV and this user agreement! :(
  23. I have the same issue, the TV is brand new, updated to the latest version via USB and still can't get user license agreement :/
  24. I’ve just got Lg43UM7500PLA and can’t load the user agreement anyone having same issue


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