Pincho Paxton

The problem was fixed ages ago, you need to update your tv.

I don't think .15 was ever released in the USA.  I updated to .20 and I checked for the .15 update every day.

 

The options are still accessible on the left hand side, you just click the advanced options on the right side.  The options will then appear on the left.

That's an extra click, it's annoying.

5.00.20 came out in the USA yesterday.  I downloaded and installed but have not confirmed it fixes the out of memory error.  I will do so later today.  

 

If it fixes it, I am never updating my TV again.  LG has god awful support and just overall horrible Q&A when it comes to updates for any of their products.  I can't wait until Apple makes a solid TV so I can be done with the subpar support from these foreign companies.

I have 5.00.15 and it's Ok, but I have turned updates off. If 5.00.20 is better I might risk updating. For a start I would prefer my options back on the left of the TV, I don't like them on the right. Secondly, some people say that the browser runs out of memory, I haven't used the browser much, I just watched a cat video, and didn't run out of memory. If anything is better about 5.00.20 please let me know.

Yay TV is fixed 05.00.15 is out in UK! I've turned Auto Updates off.

Software ver. 05.00.15 is out for my TV..

55'' LG tv

model 55LB671V-ZB

seems to be working now.. not sure if everyone has the update available. but its here in Denmark

and I turned OFF auto update.. I dont want them to fix it again.. if its working now..

UK nothing here yet.

He is correct, this issue has been around for quite some time now.  They have no clue or if they do, they just dont have the resources to resolve it.  I kept mine due to LG's 3D technology, passive vs active.  LG uses passive 3D where you can use the glasses that dont require batteries.  

What doesn't make sense is that my TV worked until last month, so why do they bother updating the TV? They would have fixed the problem if they never updated any of their TV's. I don't like the options on the right anyway, I preferred them on the left.

I have the same challenge.  It's directly related to Simplink being on.  I also have a Pioneer receiver.  LG's updates across the board are horrendous.  But let's be honest here guys, they are not an American company.  They don't have American support or values, customer service wise.  I do like their products but have come to accept the fact that their support is godawful.  Apple would never allow this to happen.

My amp is Pioneer as well, is that the problem?

I had to turn my Simplink off to get my TV to work, but that means I can use the TV without my amp, so I have to use the TV sound out.Still no fix in sight. But if you have no Amp then the Simplink off will work. You have to watch movies with a memory stick.

Make sure you have strong network connection. I changed my network configuration and It never occur again

It's a real problem that LG are aware of, here is the email that they sent me...

Thank you for your email.

First of all, I would like to apologize for the delay in response to your email. We have had an incredibly high volume of emails and we are working through them as quickly as we possibly can.

I am sorry to hear about the issues that you are experiencing with your 42LB650V. I would like to troubleshoot this issue for you.

We are aware of this issue and we are working on a firmware patch to fix this as we speak. 

 

Well the problem is back! It just started on my TV after an Update to 05.00.04. I bought my TV last September, so now the Guarantee is about to run out.