I purchased LG webOs tv and recently it was resetted to Factory mode. When it turned on a message was floating on the screen: press Instop key to go to user mode.
Since the remote that came with Tv didn't have that button so I called customer care of LG. The lady asked me to reset the tv to do Factory reset and even after that I was getting the same message on my screen. Then the lady said that if any of the technician will visit the house for this issue then I'll need to pay him ₹400 as service fee.
Now my question is why this Instop button is not available on the user remote, which came along with TV ? Is it valid to pay technician ₹400 just for pressing Instop key which is available only in service remote ?
