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Hi Tinks In the end I kept the TV and after help from my son I resolved my issue by buying a freeview set top box. Now I can access the Racing TV channel which is all I wanted in the first place. Wouldn't you have thought that LG help/support would have been able to suggest such a simple fix to the issue. I'm happy now and so is the wife as she said that if I didn't find a solution or didn't shut up about it the TV would have gone through the front window. Winners all round! Cheers for all your help Tinks Graham

Sorry to be the bringer of bad news but attenuating did not work. The ariel engineer came round and even replaced the ariel AGAIN due to this issue (this was advised by LG customer service if attenuating failed) and guess what...it still did not work. So I am now another £65 down. He noticed it was ALL the interactive hybrid channels on UHF 25 that had invalid service. All non interactive channels on UHF 25 work perfectly fine. My older LG has NO issues at all. The engineer even took the tv downstairs and hooked it up to old lg tv cables/ariel/internet...still same issue. Reset router, reset Tv. He noted that the TV is not updating to new SW version 04.70.20 but is stuck on 04.70.03. I also contacted freeview and planet knowledge and it's not their end. This crap TV has cost me a lot of unnecessary money in trying to rectify a fault that is obviously LGs end.

Hmm same problem here with the UM7400. Apparantly it is because your ariel signal is far too strong and this will cause interference with the tv, therefore stopping some services/channels/HD channels. LG tv's need between 70-85 signal strength. I was also told it was freeview at fault. However, my older LG tv (last year's model) runs absolutely fine on vision tv, planet knowledge, channel 261 etc.