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Showing content with the highest reputation since 07/12/2019 in all areas

  1. According to the developer site, the Web Engine powering the Apps and I assume the Web Browser on WebOS is built on version 53 of Chromium (for 2018-2019 models) or Chromium 68 (for 2020 models). Version 53 is from 2016, and 68 is from 2018. The current version is 85. The latest version of JavaScript used by modern websites (ES7) is only supported in version 68 and above, and there has been some evidence that although WebOS is using version 53 of Chromium the browser is not fully compatible with the previous JavaScript version (ES6). The result is that by keeping the WebOS browsers locked in older Chromium bases users will find more websites become unusable on our Smart TVs as old sites are upgraded to new versions and new sites come out. This is not an issue for Android based Smart TVs where users can install current web browsers of their choice. LG is supposed to be a leader in technology- I have been incredibly pleased with my LG phones and other appliances but am extremely disappointed with the proprietary WebOS browser on LG Smart TVs. IN 2020 it is unacceptable thar such a fundamental function of a smart device (web browsing) is so out of date.
    6 points
  2. Chatting with LG rep - He said: "The LG servers are currently down for maintenance, LG is currently working on fixing this and should be back up soon". That was a scripted BS answer - who takes down servers for routine maintenance on New Years Day. I dug a little deeper and he confirmed the servers "crashed and LG is trying to fix" I also asked him to pass upstream that a proactive effort from LG to the Community on the status would have helped a lot of people not waste their day trying to fix something that they couldn't.
    6 points
  3. We had the same issue. Unplug your tv and press the on/off button on the tv, hold it in for 10 seconds while the tv is unplugged. Then wait 20 seconds more and plug the tv back in and turn it back on. This solved the problem for us.
    6 points
  4. I'd like a fast accessible shortcut to turn off the screen, eg. when pressing settings, a button on the screen. Or even better, the possibility to configure the speaker off button on the remote to turn off the screen instead. It should work independently of the energy saving feature, so that energy saving is not set to off when the screen is turned on again. The existing procedure to turn off screen is to complex press settings, press all settings, press energy saving, press off..... and when the screen is turned on again, the energy saving is set to off, and not to the previous value (eg. auto). OLED65C7V-Z
    5 points
  5. No problem - I'll post here when I get more info. Hopefully, they will get this resolved quickly
    5 points
  6. The sales person in showroom pushed for LG saying it has better sound and picture richness. But obviously didn't reveal big shortcomings of non-android smart TV in today's ecosystem. This is useless as you are not having freedom to install apps of your choice from playstore. I can't even get Sonyliv. Horrible OS. Now I am trapped for years after buying this TV. Don't buy LG or other non-android TV unless you can affford to throw it in weeks. When will LG grow up?
    4 points
  7. It would be amazing to be able to use the Philips HUE and synchronize the lights with the video and audio of the LG TV. Thanks
    4 points
  8. We need steam link app. We could use hardware steam link, but now, when it is discontinued by Valve, this app could be the way. Please respond, thanks!
    4 points
  9. Please add the ability to have eye comfort mode turn off / on at set times. (Similar to night shift on iPhone) Or at least move the setting to an easier location to avoid digging through settings menus. I turn it on every evening to stop the light effecting my circadian rhythm, then off when watching TV during the day and this would be very convenient.
    4 points
  10. YES. PLEASE ADD THIS! I can currently do "free" or non-DRM content using Hue Sync from a PC but it would be a HUGE feature to add this natively to WebOS. Application needs to send information about the displayed colors on a given area of the screen to the Hue Bridge over WiFi link. Hue Bridge would then tell the Hue Lights how and when to change color values. As there is no way to output video from the TV, the content providers should not have any DRM concerns. This would be the absolute cleanest solution and at least in the US market and would funnel so many buyers towards LG units. Summary of wish: Feature to be added to the "all settings" menu somewhere under display Selection enables the TV to run Hue Sync software TV then connects to the Hue Bridge on customer premises Whatever content is displayed on the TV screen from whatever source (streaming, cable box, etc.) is analyzed by Hue Sync software for color/placement information TV sends color and screen area information in real time to Hue Bridge Hue Bridge tells Hue Lights the appropriate color adjustments to make Check it out in action:
    4 points
  11. Hi, just bought a new LG OLED and pretty fast noticed that I`ve now chance to change the wallpapers ?!? Really pretty strange - even the smallest smartphone offers such a feature. The TV has enough USB interfaces - why is it not able to customize this by an own set of pictures ? Can`t be that big rocket science to implement this , especially for such an expensive device this should be a standard feature !!! Or did I miss something in the settings of the TV ?
    3 points
  12. I output the sound from my LG 75UJ657A to external speakers through a bluetooth connection, but it doesn't automatically connect to the bluetooth device when I turn the TV on. Whenever I cycle the TV off and, then, back on, the TV asks if I want to connect to the bluetooth device, and I have to select "yes" with the remote. My smart phone automatically connects to all the bluetooth devices I've set it up with. When I start my car, my phone connects automatically to the car stereo/phone system, and it does the same with other bluetooth speakers I have. This is what I want my TV to do. How do I get my LG 75UJ657A to automatically connect to the bluetooth device I've set up with it?
    3 points
  13. Try this, and see if it works... Go to Settings / Home Settings / Home Auto launch Turn this setting OFF
    3 points
  14. I would like to be able to access my network drives without using DLNA. It should look just like a USB drive.
    3 points
  15. Hi, LG content store administrators! When will you give us Jio TV on WebOS. You have been left back by almost 2 years by other TV OS. At least compete with others in the present market. In the name of WebOS you are charging your customers heavily but you are not giving them even the minimum. Other TV manufactures e.g. MI, VU, Samsung, etc, are giving the world to their customers for a price as low as 60% of what you are charging. Still you have useless apps in your store which have no meaning at all for a TV and have left the stuffs that are inevitable in market. P K Prabhakar [email protected]
    3 points
  16. When will we get the SONYLIV app on WebOS ? Even the WebOS browser doesn't support playing SONYLIV content due to lack of Flash support. Strangely Chromecast also has issues.
    3 points
  17. Good News! LG Support answered me today. There is an update (05.10.15). It cannot be download over-the-air (yet). But from their website: https://www.lg.com/de/support/product/lg-OLED77C9PLA 1. Download 2. unpack the zip file 3. Put the extracted file in a folder named "LG_DTV" on an usb stick. 4. insert the usb stick on the tv usb port 5. start tv 6. "update now?" -> kick "yes" Now Dolby Atmos with 4k 60hz on my OLED C9 (from 2019) works fine with Apple TV 4k (2021 Model) and Denon Receiver just fine! nice!
    3 points
  18. webOS 6 needs to be made available to all existing LG smart tv's. The lack of updates for older models will damage LG in the long run. A tv is not the kind of item people want to buy every year or so. If LG won't support the 2 smart tv's that I've already bought then my next one will be another brand. Also support for developers is pretty bad. The documentation needs a whole lot more information, it is not kept up to date and the component manager can't pull updates as LG's servers are no longer available.
    3 points
  19. It is now 2020, and the WebOS browser in LG Smart TVs (which I believe is Chromium-based) is still massively out of date and doesn't work properly with a ton of websites! The main problem is actually very simple. The browser doesn't support EMCAScript 2015 or ES6. Basically, translated from nerd speak, it doesn't work properly with modern code using new features created since 2015, so any newer websites will break unless they've been written to be compatible with ancient browsers and OSes. This should not be the case on a TV made in the current year. It should be running an up-to-date web browser, if not for convenience, then for SECURITY reasons as well!
    3 points
  20. Hi Sbzz, That is fine, and based on this, LG shall expect less sales as people will move to Android. Another Nokia story! Fair enough. I will do my best to advise anyone NOT to buy a TV with Webos, to avoid spelling his money down the drain.
    3 points
  21. Not everybody are Android fans and I find the apps in the LG Store are perfectly adequate for my needs. I am very happy with my LG, best set I have owned.
    3 points
  22. Model: 2016 55-Inch OLED55B6P Smart OLED TV. Current Software Version: 05.30.60 Just wanted to share my experience relating to what started as a YouTube message that read “We’ll stop supporting this browser soon. For best experience please update your browser”. I don’t consider myself an LG TV expert, so my only motivation is that this might help someone. The bottom line is there is more than one way to access YouTube on your TV. First of all, let me be clear that I am referring to the basic YouTube platform, the one that features ads, which is what I use and care for. You also have YouTube Premium (previously YouTube Red), a paid service that offers an ad-free YouTube experience, and thirdly, YouTube TV, which is another paid service that offers live streaming television to compete with the likes of Sling TV and Hulu with Live TV. For the longest time I watched basic YouTube through the TV’s Web Browser application and it is through this method that I got the “We’ll stop supporting this browser …” message. In trying to resolve this I checked for software updates by going to ‘General’ and ‘About this TV’ where I then selected ‘Check for Updates’ but the system response was ‘No updates found’. My take at this point is that unless LG eventually upgrades the Web Browser application, it looks like this method of accessing YouTube may eventually stop working. It might be a good idea to make sure the “Allow Automatic Updates” option is enabled or checked. A Second Way (and this how I fixed my situation): I went under ‘LG Content Store’ on the TV, searched for the basic YouTube application and installed it. At first it was a bit awkward to figure out how to navigate the app. but after about 20 minutes of playing with the different remote buttons, I was able to figure it out. As it turns out, this LG YouTube application seems to be more feature rich and is actually easier and more practical to use than by using the Web Browser. A Third Way: Some time ago I purchased a Roku Streaming Stick+ which also offers the ability to access YouTube. The only issue with this method is that I don’t believe you can use the TV remote to control it (at least I have not figured it out), and for this reason alone, I believe the LG YouTube application is the best solution.
    3 points
  23. Today I updated my c8 firmware to 05.10.35 Now arabic subtitle splits letter by letter CodePage is Arabic Before update everything was OK
    3 points
  24. I sent mail to LG support and they answered me Dear Friend Thank you for writing to LG Electronics Middle-East. Please let us express our sincere apologies for the situation you faced and thank you for taking time to contact us Regarding your complaint kindly we would like to inform you that we already escalated to the concerned department and they will take an action regarding this complaint. We are committed to provide you with the level of service you expect from LG. We value you as a customer and appreciate any additional feedback you may have in the future. Best Regards, Customer Service Department [You can also reach us on WhatsApp No +971 54 3939 054]
    3 points
  25. DisneyPlus contacted me through Twitter and stated it will launch on LG WebOS software versions 3+ everywhere 11/12.
    3 points
  26. If you use the voice function on the remote and say "screen off" it will also turn off the screen, this seems to be the most efficient way of doing it I've found so far. There needs to be a shortcut button on the remote!
    3 points
  27. Just for your amusement this is an example of the level of control I have on ALL LG TVs: the menus you see are custom made.
    3 points
  28. Pick up your magic remote. Shake it until you get a pointer on the tv screen. Press the little scroll wheel button down. This should display the input source in the upper left corner such as "HDMI1". Then motion with the remote until the pointer is over that "HDMI1" and press the little scroll wheel again. That should show the information about that source.
    3 points
  29. Hello, It would be a great addition if OLED TVs had more options for subtitles color: like a dark gray, a very dark gray and maybe a transparency setting also. As it currently stands the subtitles ruin the watching experience a bit because they're too bright on HDR content :( The gray option nearly identical to white. Also support for more subtitle formats such as PGS would be great, it would remove the need to have an external device for video playback and improve the overall experience. Regards Luís
    2 points
  30. I called LG today. The tech had me change the location in settings to Canada, restart, and then back to US. That did not help. Then he was going to have me do a factory reset (which I already had done twice before the call), and so I asked him what he would have me do next if the factory reset did not work. He said he didn't know, upon which I asked him to please check if others were reporting this issue (it did not help that he never heard of SlingTV). After about 5 minutes on hold, he came back and said other customers have complained about this issue and factory reset (which includes signing out of SlingTV) did not help either. The technician said they will elevate the problem to the LG software engineers to work this out with SlingTV. Bottomline: LG tech support was not able to resolve the issue for me. Hopefully a future update will resolve the problem.
    2 points
  31. After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins. Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins. Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
    2 points
  32. LG needs to fix the broken Dolby Vision when connecting via an AVR. Seems that Pioneer issued an update. Connection Denon/Marantz is broken. @LG test your updates before pushing them to aTV. We do not need crapy updates. We can wait until the tests are done
    2 points
  33. Hello, Is it possible to add the driver for external usb 3 gigabit ethernet adapters in the firmware to support them and get more network bandwith like on the oled TV C9 and CX (see https://www.youtube.com/watch?v=RgJUUNCsHao) to give to the product the ability to play 4K hdr mkv remux of high bit rate blurays without stuttering (like gemini man or billy lynn for example streamed from Plex server with giga network) ? If you play the same file on direct attached usb drive, no stuttering at all and it's ultra fast to load and fast forward for example. It already supports external usb2 FastEthernet adapters with ASIX AX88772 chipset and work well on both type A and type C ports, I have tested it, but it is also a 100Mbit/s adapter like the integrated one, so same bandwith, and stuttering is always here. The driver that need to be added to the firmware is the one for the usb 3 gigabit ethernet adapters with ASIX AX88179 chipset like on oled C9 and CX, but no luck, at least with firmware 3.0.0.8 it is not supported, eihter with type A ports or with the type C port (I have tested both, RJ45 leds stay OFF, the same with a power usb 3 hub in between, driver not included in the firmware). I have also tesed usb3 gigabit ethernet adapter with realtek RT L8153 chipset, wich is seems to be supported on older oled C7 and C8, but it is also not supported (blinking leds this time but no connection, driver not included in the firmware). This is very frustrating for a 1800$ product !
    2 points
  34. Same issues on 77CX. Previous browser version had other issues but not as bad as the new one. Hope it gets fixed soon, I hate that such an expensive TV has these kinds of issues. Where is the QA? I found that turning off Adaptive Streaming using Javascript fixes the disappearing subtitle issue, but it means sacrificing video quality, so it's not a good solution. (play / pause still won't work). Also there is no way to downgrade back to the original version. I also have a C9, luckily I haven't and will not update the browser on that TV as it's been working great, better than the original CX browser version (new update ruined it completely).
    2 points
  35. Hey, I had some compatibility problems with REACTJS and ENACTJS, with the older versions of Webos, for example 3.0. I had to abandon these frameworks and rewrite much of the code in pure Javascript. For this reason the progress of the project is a little slow. I hope to launch a functional version in the second half of this year. I appreciate the remembrance and encouragement.
    2 points
  36. I figured it out. After some packet monitoring, the LG TV's reach out to 136.166.4.75. After creating a rule to deny traffic to this address from my network, the TV can no longer reach the services required to check and apply updates.
    2 points
  37. Hilarious response. [emoji23]
    2 points
  38. Looks like Disney finally fixed its app - have not used D+ in months as I purchased an NVIDIA Shield Pro and now stream everything from that (including Movies Anywhere, CBS All Access, HBO Max and Peacock). Just for fun loaded the D+ app on my LG, saw a 9/14 update and applied it, and lo and behold the D+ 4K movies now show 4K available and play in 4K. Still better with the NVIDIA since I can get ATMOS sound in addition to Dolby Vision (the 2016 models do not have eARC and can only output 5.1 max via HDMI).
    2 points
  39. I am only using my LG SmartTV as a SmartTV, no traditional cable/antenna-input at all, only internet and other devices. But still it seems to default to expecting old fashioned TV signals, always starting up on a "dead" TV channel with no input, and always ruins the nice screensavers with a big black box saying "not programmed". Any idea how to get rid of this?
    2 points
  40. @chriswv3 If you wanted a PC with the possibilities to watch television then you should have bought a pc with a tv-card. Regards, Jan
    2 points
  41. Please add more App's in LG Like mx original or voot for more entertainment..
    2 points
  42. Please give us the option to remove Live TV from the Launcher and Home Menu, "Today" from the Home menu, and to auto-launch the last running app (like if you were watching Hulu when you turned off the TV. I don't have cable and all of these features are just a nuisance to me. Turning on my tv with the "No signal" or "Scrambled" message because I don't have any live channels is also annoying and looks very unpolished for a $5k TV... Thanks!
    2 points
  43. Thanks Tommy, after spending 2k on new things i was going to hit the bottle grrrrr.... try again tomorrow, Happy New year
    2 points
  44. We agree - it almost certainly is a firmware issue. For anyone else following this thread: Please do check out the Facebook post and give the oxygen of 'likes' if you're able to. Thanks.
    2 points
  45. It is down to content providers to produce an app for the platform as LG would not have access to APIs, server settings etc. Of course you can contact LG directly using the suggesting form link elsewhere on the forum to voice your desire for a Disney app.
    2 points
  46. Expectations vs reality... Chromium would need to be entirely recompiled for webOS and its memory requirements I would think exceed what is available in a TV. Smart TVs can be seen as a TV with a little bit of computing power, not a lot of computer with a little bit of a TV.
    2 points
  47. Hi Mr. Hofmeister, If you are from LG, I can bet to say nobody in this world would be so rude to their customers as you are. And if you are just a customer like me then I must say you do not have authority to reply by entering into someone else's shoes. I hope rest you can understand better and even more than what I have written. Thanks.
    2 points
  48. We purchased and LG UHD SmartTV with WebOS at end of July 2018. The following messages continuously alternate re. the Wired Ethernet connection whenever the LAN cable is plugged in, i.e. "Wired network is connected" followed immediately by "Wired Lan cable disconnected". However, the router is stable and there is a trouble-free, continous Wi-fi connnection to the same Smart TV. There are also no failures for other devices connected via a Wired Ethernet connection to the same router. Dear LG ... is this a WebOS software issue or is it a SmartTV network card issue ? If this is not resolved very quickly we will dump this TV and buy SAMSUNG instead.
    2 points
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