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By Jim11787
New OLED C3. New setup and I can’t change channels using tv magic remote- I have to use set top box remote. Verified setup with LG tech today and it is correct. Upon him checking for solutions he said there is a software bug that is not allowing the magic remote to change channels. Stated a fix is in works but doesn’t know when it will be available. Asked for a supervisor and was told one would call back in a few hours but they didn’t. I can return the tv now but was wondering if others are having this issue and for how long. I don’t want to get stuck with a tv with multiple remotes.
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By svsrama
Hi,
I have my LG 4K Smart TV -Model : 43UJ632T.
I could not able to use the Wireless Keyboard ( Logitech K230) with Builtin Apps like Youtube, Amazon Prime or in Netflix to search. I could able to use only thru Magic Remote.
But the same Keyboard is working fine in Google Movies & SunNXT apps.
Could you please help me in fixing the same.
Thanks,
Sriram.
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By Colin Herdman
Can you tell me if this TV can be used with an lg magic remote and if so what model and how do you set it up
Thanks
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By SMKoch
I've had an LG OLED65C9PUA for years and have never had this problem until very recently.
Now every time I try to use the voice command to enter a search sequence, the "SPEAK NOW" activates and shuts off within half a second. It doesn't matter how I activate the voice command function or what app I'm using that has the function built in. Such as YouTube or even the Web Browser or whether I activate the voice search with the onscreen microphone icon or the microphone key on the remote. All voice command attempts shut down within half a second. There isn't even time enough for anything said to be recognized or even "not recognized".
Fresh batteries have no effect on the problem. Turning the TV off and back on has no effect on the problem. Removing and replacing the batteries has no effect on the problem. Reregistering the remote to the TV via the extended holding of the GUIDE button has no effect.
How do I restore the voice command function for the remote?
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By cptl
Hi,
My problem is that my Netflix app on my LG tv (OLED65B13LA) keeps selecting the leftmost button, it's impossible to scroll the cursor to the right to select another button. I tried resetting the tv to factory defaults - after installing Netflix again the issue is exactly the same.
I also tried disconnecting the tv from power for a few minutes. Plus I contacted Netflix, but they said I need to contact TV manufacturer before they log a possible bug in the app :/.
My Amazon Prime app works perfectly fine on the same tv.
Any thoughts?
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Question
Nikhil Nangia
Hey folks,
I've got an LG 49UH850T running webOS 3.0 and software v 04.30.06. For the past few days, the pointer of my magic mouse does not seem to be working within the Netflix app. I have to use the directional keys of the remote to navigate through the menus and the titles.
Of course, the pointer works flawlessly in all other apps and the TV menus. I'm guessing this is software related.
Anyone else facing the same issue? Any workarounds/ fixes? I've tried resetting the app an re-installing the app.
Thanks for sharing!
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