I got my LG 49UF84 smart TV on the weekend. The first thing I did was setting up Netflix, because I use the TV for streaming movies and tv shows only, I don't watch TV stations.
First, I watched Narcos, which is a Netflix show in 4k. It was great. But this was the last time, I ever got 4K. When I press the "Info" button on my remote ("magic remote"), I see the quality on the top left of the screen. Most of the time it shows 480p. Sometimes even 288p (!). I only hat 720p and 1080p once, during 6 hours of watching Netflix.
First I thought it's a connection problem, so I opened the web browser and started a speedtest - it's over 40MBit/s. Netflix 4K needs 15-25MBit as far as I know. I even plugged it to the modem, instead of using WiFi. No changes so far. Is there an option on the Netflix app, that it should use the best possible quality when possible? I mean, it's not bad quality, it's really a great TV. But when I buy a 4K TV, I expect that the 4K functionality works on the biggest movie streaming service.
Does anyone have/had similar experiences and even got a solution?
Thanks so far!