My wife and daughters gave me a 49UF6430 4K TV for Christmas. None of the apps work. I've spent 7 hrs with LG Tech Support isolating the problem. Tech support has concluded that due to a software (OS?) malfunction, none of the apps recognize that the TV is successfully connected to the internet, which results in the following (erroneous) error message: "Network Error (2). The TV is not connected to the internet." This, despite the fact that the browser is operable. Tech support stated that this bug affects ALL TV's with the "UF" model designation in the 3rd and 4th character of the model number. Tech support is run by a contract Help Desk in Manilla. They assured me that they have communicated the bug to LG software support, and that a software/OS patch should be forthcoming, time/date uncertain. I thought I would give them about a week before I bundle up the whole thing, return it to Target, and pursue a Samsug purchase.
It seems strange to me that a glitch this big would not have been noticed by production QC. Has anyone else experienced this problem???
Thanks ahead for any light you can shed on this subject.