Important information regarding your HP TouchPad order
HP Small and Medium Business Customer,
Thank you for your interest in webOS and the HP TouchPad -- the
response to our price reduction has been overwhelming -- both in
terms of volume and in the energy and enthusiasm it has generated in
It has taken us longer than anticipated to work through the high
volume of orders that were received. We apologize for any
uncertainty this caused, but we are now in a position to understand
our ability to fulfill your order.
Your order will be fulfilled at the discounted price. However, we
do not have enough stock to satisfy your order at this time. It will
take 6-8 weeks to build enough HP TouchPads to meet our current
commitments, during which time your order will then ship from this
stock with free ground shipping. You will receive a shipping
notification with tracking number once your order has shipped. We
apologize that these timelines are longer than indicated on the
website at time of purchase.
At the significantly reduced price, the HP TouchPad does not
qualify for our standard 30 day return policy and is not returnable.
If this delay is not acceptable, please send an email to
[email protected] with your instructions for cancellation within
a week. Be sure to include your HP order number and the name and
ship-to address on the order. Also please indicate clearly if this is
the only order requiring cancellation or if you wish all orders in
your name to be canceled. You will receive an automated cancel
notification when your order cancellation request has been
processed. Please be aware, however, that cancellations cannot be
reversed, and our US SMB store has sold out of HP TouchPad and will
not make any further available for sale.
We are pleased that we will be able to fulfill your order and look
forward to you joining the exciting community of webOS!
Your HP Small and Medium Business Team